FAQs

Please read our FAQs page to find out more.

What should I do if I encounter a technical issue with my product?

If you encounter a technical issue, please contact our support team at support@macrotronics.net, call us at +961 71 948494, or reach us on our Discord server. Our experts are available to assist you with troubleshooting and resolving your issue.

Do you offer warranty on your products?

Yes, we offer warranty on most of our products. The warranty period varies by product. Please check the warranty information provided with your purchase or contact our support team for details.

Can I modify my order after placing it?

Yes, you can modify your order within a limited time after placing it. Please contact our customer service team as soon as possible to make any changes.

Can I change my shipping address after placing an order?

Yes, you can change your shipping address within a limited time after placing your order. Please contact our customer service team as soon as possible to make any changes.

Do you have a physical showroom?

Yes, we have a 250m² showroom where 70% of our products are displayed for close inspection. We are located at Kfarehbab Main Road, Ghazir, Keserouan District.

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